Damages or Shortages
In an effort to minimize any delay in resolving a damage or shortage claim, customer is required to count all receipts prior to customer’s acceptance of delivery from the carrier. All damages or shortages must be noted on the carrier’s freight bill or bill of lading and be countersigned by the customer. The damaged products must remain in the original carton. Customer must notify Beauty Teck of any damages in transit or product shortages within two (10) business days of receipt, or Beauty Teck shall have no obligation to process credit or arrange for product replacement.
No returns are accepted without prior notices.