Returns Goods Policy

RETURNS GOODS POLICY

 

Upon delivery of products, it is imperative to conduct a comprehensive inspection of all instruments for any signs of loss or damage. This inspection should be meticulous, covering every aspect of the instruments to identify any defects or issues. If any products are found to be damaged or missing, a claim must be filed immediately with the delivery service or supplier. 

Furthermore, be aware that some damage or loss may not be immediately apparent. Any concealed loss or damage, which might be discovered during subsequent usage or further inspection, must be reported within 5-10 days of receiving the products. Detailed documentation of the damage, including photographs and descriptions, should accompany the report to facilitate a smooth claims process. Ensuring such rigorous inspection and timely reporting safeguards the quality and functionality of the instruments, maintaining the standards expected.